Claims and disputes are an unavoidable reality of construction, and the difference between recovering entitlement and absorbing loss often comes down to how well claims are prepared and managed. This program equips professionals to identify, substantiate, and defend claims, and to navigate the dispute resolution routes that determine commercial outcomes on contested projects.

As projects grow more complex and contracts more demanding, expertise in claims and dispute resolution has become one of the most commercially valuable skills in construction. This course builds rigorous claims discipline and delay-analysis capability while addressing emerging trends in dispute avoidance and alternative resolution.


Course Objectives

Upon the successful completion of this program, attendees will be able to:

  • Identify the grounds and types of construction claims
  • Establish contractual entitlement for claims
  • Compile robust contemporary records and evidence
  • Prepare extension of time claims with delay analysis
  • Quantify and substantiate loss and expense claims
  • Apply recognised delay analysis methodologies
  • Assess disruption and loss of productivity claims
  • Prepare and present claim narratives effectively
  • Evaluate and respond to claims as a recipient
  • Apply negotiation strategies to settle disputes
  • Navigate mediation and conciliation processes
  • Understand adjudication procedures and outcomes
  • Prepare for arbitration and litigation
  • Apply dispute avoidance and early-warning practices
  • Manage the commercial risk of disputes
  • Apply emerging trends in dispute boards and ADR

Course Outline

  • Module 1: Nature, Grounds & Types of Construction Claims
  • Module 2: Establishing Contractual Entitlement
  • Module 3: Contemporary Records & Evidence Management
  • Module 4: Extension of Time Claims
  • Module 5: Delay Analysis Methodologies
  • Module 6: Loss & Expense Quantification
  • Module 7: Disruption & Loss of Productivity Claims
  • Module 8: Claim Preparation & Presentation
  • Module 9: Evaluating & Responding to Claims
  • Module 10: Negotiation & Settlement Strategies
  • Module 11: Mediation & Conciliation
  • Module 12: Adjudication Procedures
  • Module 13: Arbitration & Litigation Fundamentals
  • Module 14: Dispute Avoidance & Early Warning
  • Module 15: Emerging Trends: Dispute Boards & Alternative Resolution

Who Should Attend

This program targets contract administrators, quantity surveyors, commercial and project managers, engineers, and legal professionals involved in preparing, defending, or resolving construction claims and disputes.


Registration & Inquiry

For more details & inquiry, please contact us at:

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