Well-designed performance management turns individual effort into organisational results, while poorly handled appraisals demotivate and divide. This program equips participants with practical performance appraisal and management skills, covering how to design and run systems that set clear expectations, give meaningful feedback, and drive performance.
As organisations rethink how they manage performance, these skills are highly valued. This course combines performance management with appraisal practice and introduces emerging trends in performance management.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand performance management concepts
- Understand the performance management cycle
- Align performance with organisational goals
- Set objectives and expectations
- Apply SMART goals
- Define performance standards and KPIs
- Conduct ongoing performance conversations
- Give effective feedback
- Conduct performance appraisals
- Apply appraisal methods
- Rate performance fairly
- Reduce appraisal bias
- Manage underperformance
- Link performance to development and reward
- Evaluate the performance system
- Apply emerging trends in performance management
Course Outline
- Module 1: Performance Management Concepts
- Module 2: The Performance Management Cycle
- Module 3: Aligning Performance with Goals
- Module 4: Setting Objectives & Expectations
- Module 5: SMART Goals
- Module 6: Performance Standards & KPIs
- Module 7: Ongoing Performance Conversations
- Module 8: Giving Effective Feedback
- Module 9: Conducting Performance Appraisals
- Module 10: Appraisal Methods
- Module 11: Rating Performance Fairly
- Module 12: Reducing Appraisal Bias
- Module 13: Managing Underperformance
- Module 14: Linking Performance to Development & Reward
- Module 15: Emerging Trends: Performance Management
Who Should Attend
This course is intended for HR professionals, managers, and team leaders who want to design and run effective performance appraisal and management systems. No prior experience is required.
Registration & Inquiry
For more details & inquiry, please contact us at:
