Selling is a skill that can be learned, and the best salespeople build trust, understand needs, and help customers buy rather than simply pushing products. This program equips participants with practical professional selling skills, covering the full sales process from prospecting to closing and building lasting customer relationships.
As skilled salespeople drive revenue and growth, these skills are highly valued. This course combines selling technique with the modern sales process and introduces emerging trends in professional selling.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand professional selling concepts
- Understand the sales process
- Adopt a customer-focused approach
- Prospect and generate leads
- Qualify prospects
- Prepare for sales meetings
- Build rapport with customers
- Identify customer needs
- Apply questioning techniques
- Present solutions and value
- Communicate benefits
- Handle objections
- Apply closing techniques
- Follow up and build relationships
- Manage the sales pipeline
- Apply emerging trends in professional selling
Course Outline
- Module 1: Professional Selling Concepts
- Module 2: The Sales Process
- Module 3: A Customer-Focused Approach
- Module 4: Prospecting & Lead Generation
- Module 5: Qualifying Prospects
- Module 6: Preparing for Sales Meetings
- Module 7: Building Rapport
- Module 8: Identifying Customer Needs
- Module 9: Questioning Techniques
- Module 10: Presenting Solutions & Value
- Module 11: Communicating Benefits
- Module 12: Handling Objections
- Module 13: Closing Techniques
- Module 14: Following Up & Building Relationships
- Module 15: Emerging Trends: Professional Selling
Who Should Attend
This course is ideal for salespeople, account managers, and anyone in a sales role who wants to sell more effectively and build lasting customer relationships. No prior experience is required.
Registration & Inquiry
For more details & inquiry, please contact us at:
