Where unions and organised labour are part of the workplace, sound industrial relations and skilled collective bargaining are essential to maintaining productive, stable, and fair employment. This program equips participants with practical industrial relations and collective bargaining skills, covering how to manage union relationships and negotiate agreements.
As constructive labour relations protect organisations and workers alike, these skills are highly valued. This course combines industrial relations with collective bargaining practice and introduces emerging trends in labour relations.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand industrial relations concepts
- Understand the labour relations framework
- Understand trade unions and their role
- Understand the legal framework
- Build constructive union relationships
- Manage recognition and representation
- Understand collective bargaining
- Prepare for negotiations
- Develop bargaining strategy
- Conduct collective bargaining
- Reach and draft agreements
- Manage disputes and grievances
- Handle industrial action
- Apply dispute resolution and arbitration
- Maintain industrial harmony
- Apply emerging trends in labour relations
Course Outline
- Module 1: Industrial Relations Concepts
- Module 2: The Labour Relations Framework
- Module 3: Trade Unions & Their Role
- Module 4: The Legal Framework
- Module 5: Building Constructive Union Relationships
- Module 6: Recognition & Representation
- Module 7: Understanding Collective Bargaining
- Module 8: Preparing for Negotiations
- Module 9: Developing Bargaining Strategy
- Module 10: Conducting Collective Bargaining
- Module 11: Reaching & Drafting Agreements
- Module 12: Managing Disputes & Grievances
- Module 13: Handling Industrial Action
- Module 14: Dispute Resolution & Arbitration
- Module 15: Emerging Trends: Labour Relations
Who Should Attend
This course is intended for HR and IR professionals, managers, and union representatives who manage labour relations and collective bargaining. A basic HR foundation is helpful.
Registration & Inquiry
For more details & inquiry, please contact us at:
