Officials constantly negotiate — across government, with partners, and internationally — making negotiation and diplomacy core professional skills. This Program equips officials to negotiate and apply diplomacy effectively.
Designed for manager-level officials, the Program reflects international negotiation and diplomacy practice worldwide. It is directly applicable to official and inter-institutional negotiation in any context.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand negotiation and diplomacy for officials
- Prepare for negotiations
- Analyse interests and positions
- Set negotiation objectives and limits
- Develop negotiation strategy
- Apply principled negotiation
- Apply negotiation tactics and techniques
- Manage multi-party negotiations
- Negotiate across institutions and government
- Apply diplomacy and protocol
- Negotiate in international settings
- Manage cross-cultural negotiation
- Handle difficult and high-stakes negotiations
- Reach and document agreements
- Build long-term relationships
- Apply emerging trends in negotiation and diplomacy
Course Outline
- Module 1: Negotiation & Diplomacy for Officials
- Module 2: Preparing for Negotiations
- Module 3: Analysing Interests & Positions
- Module 4: Objectives & Limits
- Module 5: Negotiation Strategy
- Module 6: Principled Negotiation
- Module 7: Negotiation Tactics & Techniques
- Module 8: Multi-Party Negotiations
- Module 9: Negotiating Across Government
- Module 10: Diplomacy & Protocol
- Module 11: International Negotiation
- Module 12: Cross-Cultural Negotiation
- Module 13: High-Stakes Negotiations
- Module 14: Reaching & Documenting Agreements
- Module 15: Emerging Trends: Negotiation & Diplomacy
Who Should Attend
This Program is designed for government officials, diplomats, and managers at manager level negotiating across government, with partners, and internationally internationally.
Registration & Inquiry
