Administrators and personal assistants are the productivity engines of any organisation, and mastering the right office tools and techniques lets them work faster, smarter, and more professionally. This program equips administrators and PAs with practical office productivity skills, covering the tools and techniques that make administrative work efficient and effective.
As capable administrators and PAs are highly valued, strong office productivity skills boost performance and career prospects. This course combines office tools with administrative best practice and introduces emerging trends in administrative productivity.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand the administrator and PA role
- Apply core office tools efficiently
- Manage documents and correspondence
- Apply professional formatting
- Manage email and communication
- Master calendar and scheduling
- Coordinate meetings and travel
- Prepare agendas and minutes
- Manage tasks and priorities
- Apply data and spreadsheets
- Create presentations and reports
- Apply file and information management
- Apply automation and shortcuts
- Manage confidentiality and professionalism
- Support managers effectively
- Apply emerging trends in administrative productivity
Course Outline
- Module 1: The Administrator & PA Role
- Module 2: Core Office Tools
- Module 3: Documents & Correspondence
- Module 4: Professional Formatting
- Module 5: Email & Communication
- Module 6: Calendar & Scheduling
- Module 7: Coordinating Meetings & Travel
- Module 8: Agendas & Minutes
- Module 9: Tasks & Priorities
- Module 10: Data & Spreadsheets
- Module 11: Presentations & Reports
- Module 12: File & Information Management
- Module 13: Automation & Shortcuts
- Module 14: Confidentiality & Professionalism
- Module 15: Emerging Trends: Administrative Productivity
Who Should Attend
This course is ideal for administrators, personal assistants, executive assistants, secretaries, and office support staff who want to boost their office productivity. No prior experience is required.
Registration & Inquiry
For more details & inquiry, please contact us at:
