Positive employee relations and high engagement are the foundation of a productive, harmonious workplace where people do their best work. This program equips participants with practical employee relations and engagement skills, covering how to build strong relationships, handle issues fairly, and keep people motivated and committed.
As engagement drives performance and retention, these skills are highly valued. This course combines employee relations with engagement practice and introduces emerging trends in the employee experience.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand employee relations and engagement concepts
- Build positive employee relations
- Apply the psychological contract
- Manage the employment relationship
- Apply fair treatment and consistency
- Handle grievances
- Manage discipline fairly
- Manage conflict at work
- Understand engagement drivers
- Measure employee engagement
- Apply engagement strategies
- Build motivation and commitment
- Improve the employee experience
- Manage communication and voice
- Build trust and a positive culture
- Apply emerging trends in the employee experience
Course Outline
- Module 1: Employee Relations & Engagement Concepts
- Module 2: Building Positive Employee Relations
- Module 3: The Psychological Contract
- Module 4: Managing the Employment Relationship
- Module 5: Fair Treatment & Consistency
- Module 6: Handling Grievances
- Module 7: Managing Discipline Fairly
- Module 8: Managing Conflict at Work
- Module 9: Engagement Drivers
- Module 10: Measuring Employee Engagement
- Module 11: Engagement Strategies
- Module 12: Motivation & Commitment
- Module 13: Improving the Employee Experience
- Module 14: Communication & Employee Voice
- Module 15: Emerging Trends: The Employee Experience
Who Should Attend
This course is intended for HR professionals, managers, and team leaders who want to build positive employee relations and drive engagement. No prior experience is required.
Registration & Inquiry
For more details & inquiry, please contact us at:
