Every manager is a people manager, and the best managers understand the HR essentials needed to lead, develop, and look after their teams. This program equips non-HR managers with practical people management skills, covering the HR knowledge every manager needs to handle their team confidently and fairly.
As people management sits at the heart of every manager’s role, these skills are universally valued. This course combines HR essentials with practical management application and introduces emerging trends in people management.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand the manager’s role in HR
- Understand key HR responsibilities of managers
- Participate in recruitment and selection
- Onboard new team members
- Set expectations and objectives
- Manage team performance
- Give feedback and coaching
- Motivate and engage the team
- Handle absence and wellbeing
- Manage conflict in the team
- Handle grievances and discipline basics
- Support learning and development
- Apply fair and consistent treatment
- Understand employment law essentials
- Work effectively with HR
- Apply emerging trends in people management
Course Outline
- Module 1: The Manager’s Role in HR
- Module 2: Key HR Responsibilities of Managers
- Module 3: Recruitment & Selection
- Module 4: Onboarding New Team Members
- Module 5: Setting Expectations & Objectives
- Module 6: Managing Team Performance
- Module 7: Feedback & Coaching
- Module 8: Motivating & Engaging the Team
- Module 9: Absence & Wellbeing
- Module 10: Managing Conflict in the Team
- Module 11: Grievances & Discipline Basics
- Module 12: Supporting Learning & Development
- Module 13: Fair & Consistent Treatment
- Module 14: Employment Law Essentials
- Module 15: Emerging Trends: People Management
Who Should Attend
This course is ideal for managers, team leaders, and supervisors without an HR background who want to manage their people confidently and fairly. No prior HR experience is required.
Registration & Inquiry
For more details & inquiry, please contact us at:
