Whether closing a deal, agreeing priorities, or resolving differences, the ability to negotiate and influence effectively shapes outcomes in every part of work. This program equips participants with practical negotiation and influencing skills, covering how to prepare, negotiate, and influence to reach agreements that work.
As negotiation and influence drive results, these skills are highly valued. This course combines negotiation technique with influencing skills and introduces emerging trends in negotiation.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand negotiation and influencing concepts
- Understand negotiation styles
- Prepare for negotiations
- Define objectives and limits
- Understand BATNA
- Build rapport in negotiation
- Apply principled negotiation
- Create and claim value
- Make and respond to offers
- Apply persuasion techniques
- Understand influencing styles
- Influence without authority
- Handle objections and deadlock
- Close agreements
- Maintain relationships after negotiation
- Apply emerging trends in negotiation
Course Outline
- Module 1: Negotiation & Influencing Concepts
- Module 2: Negotiation Styles
- Module 3: Preparing for Negotiations
- Module 4: Objectives & Limits
- Module 5: Understanding BATNA
- Module 6: Building Rapport
- Module 7: Principled Negotiation
- Module 8: Creating & Claiming Value
- Module 9: Making & Responding to Offers
- Module 10: Persuasion Techniques
- Module 11: Influencing Styles
- Module 12: Influencing Without Authority
- Module 13: Handling Objections & Deadlock
- Module 14: Closing Agreements
- Module 15: Emerging Trends: Negotiation
Who Should Attend
This course is suitable for professionals at all levels who want to negotiate and influence more effectively in business and at work. No prior experience is required.
Registration & Inquiry
For more details & inquiry, please contact us at:
