ICT projects and infrastructure underpin digital services, and managing them well is essential to reliable, cost-effective technology. This Program equips professionals to manage ICT projects and infrastructure.
Designed for manager-level ICT staff, the Program reflects international ICT project and infrastructure management practice worldwide. It is directly applicable to managing technology in any organisation.
Course Objectives
Upon the successful completion of this program, attendees will be able to:
- Understand ICT project and infrastructure management
- Plan ICT projects
- Manage ICT requirements
- Manage ICT procurement and vendors
- Manage ICT project delivery
- Manage ICT infrastructure
- Manage networks and connectivity
- Manage servers and data centres
- Manage cloud infrastructure
- Apply IT service management
- Manage ICT operations and support
- Manage ICT security and continuity
- Manage ICT assets and budgets
- Govern ICT and align with strategy
- Manage ICT risk
- Apply emerging trends in ICT management
Course Outline
- Module 1: ICT Project & Infrastructure Management
- Module 2: Planning ICT Projects
- Module 3: Managing ICT Requirements
- Module 4: ICT Procurement & Vendors
- Module 5: ICT Project Delivery
- Module 6: Managing ICT Infrastructure
- Module 7: Networks & Connectivity
- Module 8: Servers & Data Centres
- Module 9: Cloud Infrastructure
- Module 10: IT Service Management
- Module 11: ICT Operations & Support
- Module 12: ICT Security & Continuity
- Module 13: ICT Assets & Budgets
- Module 14: ICT Governance & Strategy
- Module 15: Emerging Trends: ICT Management
Who Should Attend
This Program is designed for ICT and IT managers, infrastructure and project staff at manager level in government, development, and corporate organisations internationally.
Registration & Inquiry
